Shipping Policy

Last Updated: 23/05/2026

At CHROMIUM WEB SOLUTIONS PRIVATE LIMITED, we are committed to delivering your electronic products safely, securely, and on time. This Shipping Policy explains how orders are processed, shipped, and delivered through our website.

Shipping Coverage

We currently deliver products across India.

Orders will be shipped to the address provided during checkout. Customers are requested to provide accurate shipping details to avoid delays or failed deliveries.

Order Processing Time

• Orders are usually processed within 1–2 business days after successful payment confirmation
• Orders placed on Sundays or public holidays will be processed on the next working day
• Processing time may vary during high-demand periods or promotional sales

Delivery Timeline

Estimated delivery timelines:

• Standard Delivery: 3–7 business days

Delivery times may vary depending on:

• Customer location
• Courier service availability
• Weather conditions
• Public holidays
• Remote area accessibility
• Unexpected logistical delays

Once the order is shipped, tracking details will be shared via email or SMS.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment confirmation
• Free shipping offers or promotional shipping discounts may be available on selected products or orders

Packaging & Handling

All products are packed securely using protective packaging materials to reduce the risk of damage during transit.

We take special care while handling sensitive electronic products and accessories.

Delivery Partners

We work with trusted courier and logistics partners to ensure timely and secure delivery of orders across India.

Courier partners may vary depending on the delivery location and product type.

Delayed or Failed Deliveries

While we strive to deliver orders within the estimated timeline, delays may occur due to circumstances beyond our control, including:

• Weather disruptions
• Transport issues
• Natural disasters
• Government restrictions
• Courier service delays

If your order is delayed or not delivered, please contact our support team for assistance.

Incorrect Address & Failed Delivery Attempts

Customers are responsible for providing accurate:

• Shipping address
• Contact number
• PIN code

We are not responsible for delays or non-delivery caused by:

• Incorrect or incomplete address details
• Customer unavailability
• Repeated failed delivery attempts

Additional shipping charges may apply for re-delivery attempts.

Order Tracking

Once your order has been shipped:

• Tracking information will be shared through email or SMS
• Customers can track shipment status using the provided tracking link

Damaged Packages

If the package appears damaged during delivery:

• Please record an unboxing video
• Report the issue to us immediately within 24 hours of delivery
• Share clear photos/videos for verification

Claims without proper proof may not be accepted.

Contact Information

For shipping-related questions or support, please contact us:

CHROMIUM WEB SOLUTIONS PRIVATE LIMITED

📧 Email: info@chromiumwebsolutions.com
📞 Phone: +91 7303896198

📍 Address:
Basement, Office No- B-08, B-103, Sector- 2,
Gautam Buddh Nagar, Noida,
Gautambuddha Nagar, Uttar Pradesh – 201301